INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

The image you see is a close representation of the product. Since we procure our organic products fresh from farmers in small batches, there may be slight natural variations in color, size, or texture.

However, we ensure that the quality, freshness, and authentic taste remain consistent in every pack. Our commitment is to deliver genuinely healthy, farm-fresh organic products every time.

Where can I view my order details?

You can view your order receipt anytime by logging into your account. Simply go to the ‘My Account’ section and click on the ‘Orders’ tab. There, you’ll find a list of all your past orders, along with the option to view your receipt or order details for each purchase.

How can I contact for more information?

Most of the required information and guidelines are available right here on our portal for your convenience. We recommend checking our product pages, and policy sections for quick answers.

However, if you need more assistance or additional information, feel free to write to us through our Contact Us page or reach out to us on WhatsApp. We’re always happy to help!

Will you restock items indicated as “out of stock?”

Yes, we do restock items marked as “Out of Stock” whenever possible. Many of our products are sourced fresh and directly from organic farms in limited batches, which may cause temporary unavailability.

We’re constantly working with our farmers to replenish stock at the earliest, especially for our most-loved items. If you’re looking for a specific product, we recommend checking back soon—or feel free to contact us or message us on WhatsApp so we can notify you when it's available again.

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